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Volunteer Coordinator

As a Volunteer Coordinator, you will recruit, support and organise volunteers, helping them make a positive difference in their community. You’ll match people to the right opportunities, provide training and encouragement, and work with teams to make sure volunteers have a rewarding experience. If you enjoy working with people, building relationships and helping others succeed, this could be a great role for you.

Volunteer Coordinator is also known as Volunteer Services Lead.

Role Characteristics

  • Attract and recruit volunteers
  • Match volunteers to suitable opportunities
  • Provide training and ongoing support
  • Build positive relationships with volunteers
  • Organise volunteer activities and events
  • Recognise and celebrate volunteer contributions

Skills

  • Active listening
  • Collaboration
  • Communication
  • Managing people
  • Team work
  • Working with groups

Day in the life

Find out more about what Volunteer Coordinators do within their roles.

Routes into this role

Here are some example routes that can lead into this role.

  • Pre-employment Programmes
  • Volunteering or work experience
  • Maths and English skills
  • Apply directly
  • T-Level
  • Apply directly
  • GCSEs
  • BTEC
  • An apprenticeship

How to become

There are several ways to start a career in Volunteer Coordination, whether you're leaving education, looking for your first job or changing careers.

Here are some ideas, and you can explore current opportunities in the section below.

  • Study a course or qualification - useful qualifications include GCSEs in English and Maths, as well as Business, Customer Service, Community Development, Health and Social Care, Events Management or Leadership-related courses, T Levels and BTECs. These can all help you to develop knowledge, skills and prepare for work.
  • Build workplace experience - this could be paid work, volunteering, or work experience online or in-person in charities, community organisations, healthcare settings, local authorities, schools or voluntary sector organisations, helping you to develop skills in communication, organisation, teamwork, problem-solving and relationship building.
  • Complete a pre-employment programme - a short course which supports you to gain confidence, skills and experience, helping you prepare for work.
  • Apprenticeships- you can gain experience in the workplace whilst also studying a qualification in Business Administration, Customer Service, Community Development, Team Leading or Operational Management.
  • Applying directly - employers will want you to have good English, maths and IT skills. This doesn't always mean you need a qualification, but you may need to do an assessment or skills test.
  • Moving from another role - think about how you'll be able to transfer your skills in customer service, administration, community work, events, education, healthcare, retail or hospitality into a Volunteer Coordinator role.



Where can this role lead

From your role as a Volunteer Coordinator, you could specialise in supporting different groups of volunteers or services whilst building expertise in volunteer recruitment, training and development. You could also move sideways into roles such as Activities Worker, Advocacy Worker or Employment Advisor, where your communication, organisation and people skills would be highly valued. As you gain experience, you could progress into a Manager role, leading larger teams of volunteers and staff and helping to shape services and support.

Location

  • Ambulances
  • At Home
  • Care Homes
  • Community Settings
  • GP Practices
  • Hospitals
  • Offices

Working hours

  • Flexible Hours
  • Full Time
  • Part Time
  • Weekdays
  • Weekends
  • Casual Hours

Opportunities

Two people smiling whilst working Woman in facemask working
Undergraduate Degree
BSc Health and Social Care
Prepare for a career focused on reducing health inequalities and promoting positive health outcomes. This degree explores the connection between health and wellbeing, addresses current national and global healthcare challenges and can lead to a range of professions in public health, community roles and commissioning.
Organisation
Leeds Trinity University
Courses
Customer Service Pre-Employment Programme
This is an exciting opportunity for anyone who is looking to take their first step into an administration role within the health and care sector.
Organisation
Leeds Health and Care Talent Hub
BTECs, T-levels or A-levels
Leeds City College Business and Events courses
Find BTEC, T-Level and A-Level courses in Business and Events at Leeds City College.
Organisation
Leeds City College
Volunteering
Volunteering in Leeds
Find volunteering opportunities in Leeds
Organisation
Doing Good Leeds
Volunteering
Volunteering in Health and Care
Find out more about volunteering opportunities in Health and Care
Organisation
Volunteering Opportunities
Courses
Principles of Business Administration
The student will learn through the support of relevant materials for the course, with a knowledgeable tutor providing advice and guidance on the course content.
Organisation
Heart of Yorkshire Education Group
Job Opportunities
Search Third Sector Roles in Leeds
Explore third sector job opportunities across Leeds.
Organisation
Doing Good Leeds
Access to university
BSc Health and Social Care with Foundation Year
This four-year course includes an initial full-time Foundation Year and offers an alternative route into university and gaining a degree.
Organisation
Leeds Trinity University
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